Privacy Policy

Who We Are

Legacy Healthcare Solutions is a trade name (DBA) of Legacy Purchasing Group ("Legacy," "we," "us," or "our"). This Privacy Policy applies to all services offered under the Legacy Healthcare Solutions name.

• Website: https://www.legacy-hc.com
• Legal Entity: Legacy Purchasing Group, LLC
• DBA: Legacy Healthcare Solutions
• Mailing Address: 9500 Ray White Road, Ste 200, Fort Worth, Texas 76244
• Email: info@legacy-hc.com
• Phone: 940-350-9292

Our Commitment to Privacy

We respect your privacy and are committed to being transparent about how information is collected, used, and protected. This Privacy Policy explains how Legacy Healthcare Solutions handles personal information when you visit our website, create an account, or purchase our services.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you may voluntarily provide personal information, including:

• Name
• Email address
• Phone number
• Billing address
• DOB (to verify age for healthcare services)
• Account details
• Subscription information

Payment Information

Telemedicine+ memberships are billed through Stripe, our secure third-party payment processor.

• Legacy Healthcare Solutions does not store full credit card numbers
• All payment information is encrypted and handled directly by Stripe
• Stored payment methods are maintained by Stripe, not by Legacy

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address
• Browser and device type
• Pages viewed
• Time and date of visits
• Referring website

This data is used for analytics, security, and performance optimization and does not directly identify you.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality
• Understand how visitors use our site
• Improve user experience
• Support analytics and marketing efforts

Types of Cookies May Include:

• Necessary cookies – required for site operation
• Analytics cookies – help us understand usage patterns
• Marketing cookies – help evaluate outreach effectiveness

You may manage cookie preferences through your browser settings or any cookie-consent tools available on our site.

How We Use Your Information

We use the collected information to:

• Provide and manage memberships
• Process payments and subscriptions
• Communicate with you about your account
• Respond to inquiries and support requests
• Send service-related updates
• Improve our website and offerings
• Comply with legal and regulatory obligations

Legacy Healthcare Solutions does not sell personal information.

Healthcare & Telemedicine Services

Legacy Healthcare Solutions does not provide medical care directly.

• Telemedicine services are delivered by independent third-party medical providers
• These providers maintain their own privacy policies and HIPAA compliance
• Legacy Healthcare Solutions does not store or maintain protected health information (PHI) related to medical consultations

Your use of telemedicine services is subject to the privacy practices of the medical providers delivering care.

Sharing Information

We may share personal information only as necessary with:

• Payment processors (Stripe)
• Technology and hosting providers
• Customer support and CRM platforms
• Analytics and marketing service providers
• Professional advisors (legal, accounting)
• Government authorities when required by law

All service providers are contractually required to protect your information and use it only for authorized purposes.

Your Privacy Rights

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Request access to your personal data
• Request correction or deletion of your data
• Opt out of the sale or sharing of personal information (we do not sell data)
• Receive equal service regardless of exercising privacy rights

To submit a request, contact us at: info@legacy-hc.com

International Users (GDPR)

If you are located outside the United States, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to certain processing
• Request data portability

We process personal data based on contractual necessity, legitimate business interests, or your consent, as applicable.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal, tax, and accounting requirements
• Resolve disputes
• Enforce agreements

Information is securely deleted or anonymized when no longer required.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies separately.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly deleted.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the site constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

• Email: info@legacy-hc.com
• Mailing Address: 9500 Ray White Road, Ste 200, Fort Worth, Texas 76244